Real life disability experience delivered
by real life people with disabilities.
WHY GSA
Get Skilled Access (GSA) was founded by Dylan Alcott OAM 3 x Paralympian gold medallist and 11 x tennis grand slam champ. We have broken new ground in the disability, accessibility and inclusion space. GSA covers the breadth and depth of disability inclusion, through consulting, training and digital recourses, delivered by people with disability and lived experience.
Our mantra of “Real life disability experience delivered by Real life people with disability” underpins all of GSA’s engagements. This philosophy has driven social change and the change of behaviours within organisations resulting in improved inclusion and diversity.
We continue to innovate our service offerings delivering practical and impactful change for organisations to increase their disability inclusion.

WHAT WE DO
“Impacting generational social change by decoding the myths of disability.”
We work with clients to provide real life, tangible, emotional experiences that drive inclusion, productivity and profitability.
OUR PROCESS
Get Skilled Access offers corporate and government customer service training tailored to suit your organisations needs. The GSA team undertake a strategic review including mystery shopper programs to prepare a comprehensive customer service training plan recommendations, supported by a blend of face-to-face and online training solutions.
INDUSTRIES
Working with organisations to become accessibility and disability inclusive.
GOVERNMENT
Governments must broaden their engagement with the disabled community and promote inclusion.
RETAIL
Customer service training for all frontline staff.
BANKING
Are all your branches accessibility and disability customer ready?
AIRLINES
The highest % of accessibility complaints come from the airline industry.
TRANSPORT
Trains, buses, taxis, Uber. Are accessibility challenged customers ready to ride with you?
SECURITY
Customer service and awareness training for all frontline staff.
HOSPITALITY
Are your frontline service staff trained to look after your accessibility customers?
TOURISM
People with disabilities love to travel. Will they be staying with you?
EVENTS
Providing full accessibility and inclusion at events.
CONSTRUCTION
Ensuring accessibility and inclusion through Universal Design.