What is a DIAP?
A Disability Inclusion Action Plan (DIAP) is your roadmap to access and inclusion. It outlines how your organisation is making the workplace, products, and services more accessible and inclusive for people with disability through achievable changes.
More than a document, a DIAP is a strategic framework that embeds disability inclusion into your organisational DNA.
Key benefits
- Around 5.5 million people in Australia (21.4%) have disability (Australian Bureau of Statistics, 2022).
- Research by Accenture shows, companies that lead in disability inclusion drive more revenue, net income and profit.
- Proactively identify and reduce potentially discriminatory practices that may be occurring at your organisation.
Learn more about why your business needs a Disability Inclusion Action Plan.
Our approach
At Get Skilled Access, we go beyond compliance to focus on best practices in dignity, equity, and inclusive solutions.
We understand that every business is unique – that’s why we don’t offer one-size-fits-all DIAP solutions.
We take a co-designed approach led by lived experience, ensuring your plan is relevant, realistic, and owned by your people.
Taking a collaborative approach, our team will work closely with you and your teams to:
- Run a discovery session to better understand your organisation – these allow your teams to generate ideas, activate your plan, and feel heard
- Identify opportunities to boost disability inclusion confidence within your organisation
- Develop a customised plan that aligns with your specific needs and goals. We’ll split the plan into clear and achievable short, medium, and long-term goals, so you can start to make improvements right away and drive ongoing progress.
- Break down your disability inclusion action plan into clear short, medium, and long-term goals, helping you track progress and build momentum over time.
- Provide optional training, workshops, or implementation support to embed your DIAP across teams and leadership.
It’s your plan, we’re just helping you build It
Our consultants, many of whom have lived experience of disability, bring deep insight and empathy to the process. But the final plan is yours, designed with your people, for your people. You’ll own it, implement it, and celebrate the progress together.
Case study: Melbourne & Olympic Parks
Read about how we collaborated with Melbourne & Olympic Parks (M&OP) to develop their DIAP.
Frequently asked questions
What exactly is a Disability Inclusion Action Plan?
A Disability Inclusion Action Plan (DIAP) is a practical framework that helps your organisation identify barriers to access and inclusion for people with disability and then break them down. It’s not just a formal document; it’s a step-by-step commitment to doing better, backed by real goals and timelines.
How can a DIAP benefit my organisation?
A DIAP helps you uncover things that may unintentionally exclude people whether that’s a policy, communication style, or physical barrier. Organisations with strong inclusion plans often see better staff engagement, improved public perception, and more innovative thinking from diverse teams.
Is it only government organisations that need a DIAP?
While some public bodies are legally required to have a DIAP, the private sector is catching up fast. More and more businesses are adopting DIAPs voluntarily to reflect their values, meet customer expectations, and stay ahead of inclusive practice trends.
How is a DIAP different from a general inclusion policy?
A DIAP zooms in on disability inclusion specifically. While a diversity or inclusion policy might talk about broad values, a DIAP sets out clear actions – what you’ll do, by when, and how you’ll track it. It’s about accountability, not just aspiration.
How often should a DIAP be reviewed?
A good rule of thumb is to revisit your DIAP every four years, or sooner if there are major organisational changes. That keeps the actions fresh, relevant, and aligned with your evolving inclusion goals.
