Build your team’s knowledge, confidence and capability to create more inclusive and accessible experiences for people with disability. Get Skilled Access delivers engaging and practical disability inclusion learning solutions that help organisations better understand disability, accessibility and inclusion through facilitated sessions, immersive experiences and online learning.
Whether you’re starting your inclusion journey or looking to deepen capability across your organisation, we tailor training to your goals, workforce and industry. Our programs combine lived experience, practical insights and actionable strategies that empower participants to turn awareness into meaningful change.
Disability Inclusion Training for your Organisation
Facilitated Education Sessions
Our facilitated sessions create space for open conversations about disability, accessibility and inclusion.
Delivered in person or virtually, each session is designed for your audience and organisational goals. Our facilitators combine professional expertise with lived experience of disability to make the learning relevant, engaging and practical.
Example session topics include:
- Disability Confidence and Capability (Foundational disability awareness)
- Inclusive Recruitment
- Accessible and inclusive communications
- Creating inclusive customer service experiences
- Accessibility and Universal Design in the built environment
- Creating accessible digital experiences
- Inclusive and Accessible Workplaces
Sessions can be customised to help your organisation meet its accessibility and disability inclusion goals.
Immersive Learning Experiences
Our immersive sessions help participants understand their workplace, services, products and customer journeys from a different perspective.
GSA consultants with lived experience of disability deliver customised sessions in your chosen environment that support participants to identify barriers, discuss their impact and explore practical ways to improve accessibility and inclusion.
These sessions are not about simulating disability. They focus on understanding how decisions, systems and environments can enable or prevent participation.
Participants leave with stronger disability confidence, a clearer understanding of accessibility and actions they can apply in their roles .
Case study: Medibank
GSA worked with Medibank to deliver immersive experiences for senior leaders and bespoke disability inclusion workshops across the organisation.
Customised Online Learning Development
Reach employees, contractors and volunteers across your organisation with accessible online learning developed specifically for your audience.
We work with you to create learning that reflects your organisation, goals and operating context. This can include online learning module content development, scripting and video production, and ensuring learning incorporates digital accessibility.
Course content addresses disability inclusion and accessibility with example focus areas being:
- Workplace
- Recruitment
- Customer Service
- Product design
- Digital Accessibility
- Accessibility Universal Design in the built environment
We can develop individual learning resources or a broader series for use across your organisation. We will also work with you to determine how the learning can be integrated into your existing Learning Management System or distributed to your teams.
Online Learning via GSA’s Learning Hub
Provide your team with flexible, accessible disability inclusion training through GSA’s Learning Hub.
Designed to support organisations of all sizes, our online learning modules help build foundational knowledge and practical skills in disability inclusion, accessibility and inclusive workplace practices.
GSA’s Online Learning Hub can support:
- Organisation-wide disability inclusion and accessibility training
- Employee, contractor and volunteer onboarding
- Dispersed or hybrid workforces
- Consistent learning across teams and locations
- Ongoing professional development
- Participation and completion tracking
Learning is accessed via a link to the GSA Learning Hub and allows participants to progress at their own pace. This option suits organisations seeking established disability inclusion courses that are ready to deliver.
Why choose Get Skilled Access (GSA)?
Our training combines professional accessibility expertise with lived experience of disability. This helps participants understand how barriers affect people in practice and how their own decisions can contribute to more accessible experiences.
We create a welcoming environment where people can ask questions, examine assumptions and build their understanding. Our approach is not about calling people out. It is about calling people in and supporting them to take practical action.
Depending on the focus of the training, participants may leave with:
- A clearer understanding of disability, accessibility and inclusion
- Greater confidence when working and communicating with people with disability
- Practical ways to identify and remove barriers
- Strategies relevant to their role, team or workplace
- Actions they can begin applying after the session
The aim is to give participants practical knowledge they can apply in their everyday work and contribute to more accessible and inclusive experiences.
Frequently asked questions
Can GSA tailor training to our organisation?
Yes. We can tailor the topics, examples, activities and delivery format to your organisation, industry, audience and learning objectives.
This can range from adapting a facilitated session for a particular team to developing a complete online learning program based on your organisation’s policies, services and workplace practices.
Can training be delivered online and in person?
Yes. Facilitated workshops and webinars can be delivered in person or virtually. We also develop customised online learning and provide established courses through the GSA Learning Management System. The recommended format will depend on your audience, location and what you want participants to gain from the training.
Can GSA provide training for executives and leaders?
Yes. We can develop training for boards, executive teams and people leaders, with content focused on leadership responsibilities, organisational culture, decision-making and accountability for disability inclusion.
Can training be designed for a particular team or function?
Yes. Training can be developed for teams including recruitment, human resources, customer service, communications, marketing, operations and leadership. The content and examples can be aligned with the decisions and responsibilities of the people participating.
How many people can participate?
Group size depends on the format and purpose of the training. Interactive workshops generally suit smaller groups where discussion and participation are important. Webinars and online learning can reach larger audiences or teams working across different locations. We will recommend a format based on your organisation and learning objectives.
What is the difference between customised online learning and GSA’s Learning Management System?
Customised online learning is developed specifically for your organisation. It can reflect your brand, policies, workforce, services and operating context, and can be prepared for delivery through your existing learning platform.
The GSA Learning Management System provides access to established GSA courses through our platform. It offers a flexible option for organisations looking for disability inclusion learning that is ready to deliver across their workforce.
Can training support our Disability Inclusion Action Plan?
Yes. Training can help employees and leaders understand their role in implementing a Disability Inclusion Action Plan and connect organisational commitments with everyday decisions and practices. Content can be aligned with the priorities and actions identified in your plan.