What are disability awareness and inclusion training sessions?
Our targeted disability awareness training sessions are designed to empower and educate your teams while encouraging honest conversations around disability and inclusion.
We deliver engaging, impactful learning experiences that bring inclusion to life – not just in policy, but in practice.
We offer a range of options depending on your target audience, group size, and preferred delivery method.
Facilitated workshops (In-person or virtual)
Explore a range of disability inclusion and accessibility topics through our 60-to-90-minute workshops. We work with you to understand what topics are most relevant to your goals and design a session to meet your needs.
Popular topics include:
- Understanding disability and access
- The language of disability
- The business case for accessibility and universal design
- Misconceptions and stereotypes
- Unconscious Bias
- Working with people with disability
- The impact of disability Inclusion and why it matters
To measure progress, we’ll also run pre and post session surveys with participants to assess how attitudes and knowledge relating to disability have changed.
Immersive sessions
Walking in another person’s shoes is an eye-opening way to learn about the everyday barriers people with disability can experience. Our face-to-face immersive disability awareness training allows you and your team to explore what it feels like to be in your organisation as a person with disability, e.g. navigating the environment with mobility aids.
We will create a safe space for your to ask questions and learn through discussion. You’ll team up with our GSA Consultants to identify existing barriers and alternative accessible options, arming you with greater disability confidence and practical actions to improve accessibility.
The result? Greater empathy, deeper insight, and stronger disability confidence.
Case study: Medibank
Read about how we worked with Medibank to deliver immersive experiences for their senior leaders and delivered bespoke workshops across their business.
Tailored video training content
From foundational videos to more targeted topics, we create tailored videos for organisations based on the audience’s learning needs. This high impact format brings a fresh perspective to online learning and can be delivered in your company’s style and tone. We can cover a range of disability types, showcasing authentic voices of people with disability.
For video distribution, you have the option to purchase a per-head license from us or embed our modules into your own online learning platform.
Example video topics include:
Introductory
- Disability and accessibility: understanding the difference
- Culture and language of disability
- Working with people with disability
- Accessibility in operations
Recruitment
- Attracting talent: recruiting people with disability
- Interviewing talent: meeting candidates with disability
- Hiring talent: onboarding people with disability
Case study: Australian Institute for Teaching and School Leadership
Read about how we worked with Australian Institute for Teaching and School Leadership to deliver tailored video series to support the teachers.
Key benefits
- Uncover missed opportunities for your organisation to strengthen disability inclusion.
- Empower your leaders and staff with confidence in disability inclusion.
- Tailored to your industry and audience for maximum impact and relevance.
- Build a culture of inclusion through respectful, authentic conversation.
Our approach
We collaborate with you to design learning experiences that resonate.
Whether in a room or on-screen, GSA Consultants bring their disability expertise and lived experience to every session – using humour, emotion, and interactivity to create powerful moments of learning.
We create a safe space where participants are encouraged to ask questions, challenge assumptions, and leave with practical actions – not just awareness.
It’s not about calling people out.
It’s about calling them in – to spark curiosity, empathy, and inclusive change.
Frequently asked questions
What makes GSA’s disability awareness training different?
We don’t rely on outdated slides or generic content. Our training is shaped by lived experience and tailored to your organisation’s real-world context. Whether it’s a workshop, immersive session or video module, our goal is to shift attitudes, not just deliver information.
Can we run disability awareness training for our executive team only?
Yes – we often run targeted sessions for leadership teams. These sessions focus on strategic inclusion, inclusive decision-making, and leading cultural change from the top down.
What’s the ideal group size for a workshop?
We recommend 12–30 people for in-person sessions to keep them interactive and conversational. For larger groups, we can adapt delivery methods (e.g. multiple facilitators, breakout sessions, or webinars).
How is this different from general diversity or unconscious bias training?
Our focus is specifically on disability inclusion. We explore topics like access barriers, inclusive language, disability confidence, and lived experience – areas that are often overlooked in broader DEI training programs.
Can the training be customised for specific teams, like customer service or recruitment?
Absolutely. We regularly tailor sessions for specific departments, such as frontline staff, recruiters, HR, or digital teams. This ensures the training is relevant to your people and their day-to-day roles.