What is a digital audit?
People with disability have the right to access your products and services online just like everyone else. Digital accessibility audits are a way to highlight any barriers on your organisation’s digital platforms that may be excluding people with disability. For example, those who use assistive technology like a screen reader or who rely on captions may be unable to interact with or enjoy your company’s content.
These types of audits offer tangible recommendations on how your organisation can provide equal access across various platforms, like websites or mobile apps.
Why is it important to have a digital audit and ensure WCAG compliance?
Ensuring that your company’s digital content is accessible and usable offers multiple benefits, not just for your business like in extending your market reach, brand reputation, and loyalty but it also improves overall user experience, especially for the over 5.5 million people who have disability in Australia. That’s why it’s important to complete a digital or WCAG audit and uncover any accessibility issues so that your organisation can put in place any changes that are needed.
What is a WCAG audit?
WCAG stands for Web Content Accessibility Guidelines. These are a set of guidelines that have been developed by the World Wide Web Consortium (W3C) and provide a framework of recommendations that outline how to make web content more accessible to people with disability. Completing a web accessibility audit and updating your company’s website so it ensures WCAG compliance, can also help improve the usability and user experience of the site for everyone.
Inclusive and accessible digital content and service design offers equal access to all and can lessen the risk of not adequately addressing the accessibility of your organisation’s platforms.
How does it work?
Completing a comprehensive and effective accessibility compliance evaluation requires specialists who have a detailed understanding of Web technologies, Web Content Accessibility Guidelines and techniques, and accessibility evaluation tools. They also need know about the barriers that people with disabilities experience, assistive technologies and approaches that people with disabilities use, and accessibility guidelines.
Our team at GSA have an extensive range of knowledge in these areas and will complete a WCAG conformance evaluation using a range of industry recognised testing tools, a visual review of code, and conduct manual testing with a keyboard and screen reader.
The evaluation will include a report that notes areas of non-compliance and recommendations for areas of improvement for your organisation’s web platforms. This assessment and report will support your organisation’s journey in crafting a fully accessible website experience for people with disability.
