Through our tailored disability access consulting and inclusion services, we work with you to provide custom solutions and expert advice based on your unique needs, business, and strategic goals.
Whether you’re a corporate organisation, government department, or small business, our access consulting services are tailored to your size, sector, and stage of inclusion.
What our access consulting services can support
Examples of how we’ve supported organisations of all sizes on their access and disability inclusion journey include:
- Developing more inclusive, welcoming workplaces for people with disability.
- Improving accessibility in your facilities and/or services.
- Supporting the development of inclusive products and services.
- Assessing and developing disability-related policies and programs.
- Designing accessible and inclusive marketing campaigns.
- Designing and facilitating training for leadership and employees on accessibility and disability inclusion.
Key benefits
- Help close perception gaps and elevate experiences for people with disability – a 2020 Accenture study showed 67% of leadership felt their technology and culture was supportive, but only 41% of employees with disability agreed. This can impact how a person with disability engages with the organisation.
- Access insights from lived experience with disability – lived experience of disability experience sits at the heart of our business.
Our team’s authentic perspectives help you look at the bigger picture to identify barriers, increase business opportunities, and find practical ways to improve diversity and inclusion outcomes.
Our approach
We will work with you to understand the nuances of your organisation, review your current methods, and see where improvements can be made.
When working with us, there’s no such thing as a silly question, and no off-limits ideas. We find this ‘safe space’ approach encourages everyone to contribute and helps uncover new, innovative ways of doing things.
Through our collaborative approach, our team of experts will deliver advice and solutions that are tangible, achievable and sustainable to help you achieve your goals faster.
Case study: Ticketmaster
Read about how we supported Ticketmaster in developing and strengthening their accessibility initiatives through our access and inclusion consulting work.
Frequently asked questions
What is access consulting?
Access consulting is the process of identifying and removing barriers to ensure spaces, systems, and services are accessible and inclusive for people with disability. At GSA, we combine lived experience with professional expertise to deliver tailored solutions that work.
How can an access consultant help my organisation?
Our access consultants work closely with your team to assess your current environment, policies, and practices – then recommend practical changes that make a real difference for people with disability. We offer support across strategy, training, inclusive design, communications, and more.
Is access consulting only for large organisations?
Not at all. We work with organisations of all sizes – from small businesses and local councils to national brands and government departments. Whether you’re just getting started or ready to deepen your impact, we’ll meet you where you’re at.
What’s the difference between accessibility and inclusion?
Accessibility focuses on removing physical, digital, or systemic barriers. Inclusion goes a step further – ensuring people with disability feel welcomed, valued, and supported in every part of your organisation.
Where do I start?
Start by getting in touch with us. We’ll chat through your goals, challenges, and where you’re at in your disability inclusion journey – then recommend the best next steps based on your needs.
